FAQ
Welcome to the castme6 FAQ page. Here, you will find answers to some of the most common questions our customers ask about our products, shipping, orders, and policies.
1. What types of products do you sell?
We specialize in a wide variety of fashion and fine jewelry, including necklaces, rings, bracelets, earrings, and custom accessories designed for all occasions.
2. How much does shipping cost?
We offer the following shipping options:
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Standard Shipping (for orders $0.00–$49.00): $5.99
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Free Shipping: Available on all orders of $49.00 and above.
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Expedited Shipping: $8.99
3. How long does shipping take?
Our standard delivery time is 10-20 days, depending on your destination and shipping method.
4. Do you accept returns and refunds?
Yes, we accept returns and refunds. Please note that products must be returned to our designated return location in accordance with our Return Policy guidelines.
5. How can I contact customer service?
You can contact us via email at service@castme6.com during our business hours, Monday–Friday 9:00 AM–6:00 PM PDT.
Effective Date / Last Updated: September 15, 2026